Shipping policy
**Shipping Policy**
**Processing Time**
Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
**Shipping Rates & Delivery Estimates**
Shipping charges and delivery times vary depending on your location and the shipping method selected at checkout. We ship from China via international courier (DHL/FedEx/UPS).
**International Shipping**
We ship worldwide. Please note that your order may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer.
**Order Tracking**
Once your order ships, you will receive a tracking number via email. You can track your package using the link provided.
**Lost or Damaged Items**
If your order arrives damaged or is lost in transit, please contact us within 7 days at anna581178@outlook.com with your order number and photos (if damaged). We will assist you in filing a claim and arrange a replacement or refund as appropriate.
**Returns**
Please refer to our Return & Refund Policy for detailed information.